Frequently Asked Questions

It means...

1. Instill confidence in your clients
2. Become knowledgeable in germ prevention
3. Learn how to use electrostatic technology
4. Be part of a nationally trusted brand
5. Have access to 24 hour support
6. Certification plaque

Your Certification Plaque

Display your certificate to let your customers know they're in good hands.

The GermPro certification process is an online class that will walk you through necessary protocol to operate your equipment learn about germs, viruses, mold, mildew, and fungus as well as other emerging pathogens. It will also teach you how to properly clean and disinfect your home/business.

The term “germ” is used to describe any microorganism that can cause disease. These microorganisms can be bacteria, viruses, fungi, mold or mildew. These single cell organisms can only be seen with the use of a microscope.

A virus is a Microorganism that must attach to other organisms(hosts) to survive. Direct contact is required for viruses to survive.

They do not survive on hard surfaces for long. Common examples of viruses include: Influenza, Hepatitis, HIV, Norovirus, and Ebola.

Bacteria are microorganisms that do not depend on other organisms to survive. They can live on surfaces for extended periods, including door handles, sinks, mops, rags, countertops and floors for example. Bacteria reproduces itself every 15 to 30 minutes.

E. coli, Salmonella, Pseudomonas, Streptococcus and Pseudomonas are common forms.

A Fungus is categorized as a primitive plant that is parasitic which means its survival and nourishment comes from other living organisms. It’s also considered saprophytic, which means it feeds on dead or decaying plant or animals.

Mushrooms, Yeast and the common Athlete’s Foot are examples of fungi.

A Norovirus is an extremely contagious virus that can spread through direct and indirect contact. When left to a contained area it can cause havoc. That is why it is rampant among cruise ships and other contained areas.

PPE or Personal Protective Equipment are designed to protect employees from hazards or illnesses resulting from contact with chemical, radiological, physical, electrical, mechanical, or other workplace dangers. Face shields, safety glasses, hard hats and safety shoes along with goggles, coveralls, gloves, vests, earplugs, and respirators are considered PPE.

Direct & Indirect contact are the two basic forms of germ entry and transmission. Direct contact occurs when someone who is sick touches or comes into contact with another person, the germ is then transferred to that person. Indirect contact occurs when germs are spread through objects called "Fomites". A Fomite is any surface that can carry an infectious pathogen, which is then spread to someone else.

When it comes to winning the war on germs, the GermPro system is clinically proven to kill, sanitize and prevent.

Below is a list of common germs (bacteria, viruses, fungi, and protozoa) which don’t stand a chance.

Enveloped Viruses

Gram Negative Bacteria

Gram Positive Bacteria

Non-Enveloped Viruses

Food Contact Sanitizer - Dilution 9:1 No Rinse Required

Carpet Sanitizer - Dilution 5:1

Fungi on Surface

Not EPA approved organisms (sporicidal viability)

All of our products are

OxiGerm is clinically proven to be the safest disinfectant on the market today. It’s also a heavy duty odor eliminator—gets rid of bad odors by attacking the source of the problem. See our list of common germs (bacteria, viruses, fungi and protozoa) that OxiGerm kills and prevents below.

Sanitizers are used commonly on food preparation surfaces and areas associated with infants and toddlers. Disinfectants would require a second step of rinsing a surface that has air-dried. Disinfectants are usually a chemical agent that destroys disease-causing pathogens or other harmful microorganisms but might not kill bacterial spores.

Sanitizers kill 99.99% of pathogens whereas Disinfectants must kill 99.9999% of pathogens.

When used as a cleaning agent, bleach remains on surfaces and continues to emit fumes. Recent studies have revealed that children who have had exposure to bleach in their homes are more likely to suffer from respiratory illness. Various studies have also linked the use of bleach in a household to a higher prevalence of asthma and allergies.

Bleach Interacts With Other Household Chemicals
Interactions with other commonly used chemicals can produce harmful reactions. When bleach comes in contact with ammonia or vinegar it can react to form chlorine gas, which causes cellular damage in the nasal passageways and lungs.

Bleach Has Harmful Effects on Your Body
Inhaling bleach causes damage to your lungs and organs. After accidentally inhaling the fumes, some individuals have reported feeling stinging in their nose and eyes, coughing, and lightheadedness, all of which are symptoms that indicate the corrosive properties of the substance. Additionally, chlorine-based bleach can damage your skin and eyes.

When it comes to sanitizing services, costs can vary $0.12 to $0.60 cents per sq ft depending on size of area being treated.

The EPA regulates antimicrobial pesticides (disinfectants are considered a pesticide), which are defined as substances used to destroy or suppress the growth of microorganisms on inanimate objects and surfaces. If a product claims to disinfect or sanitize microbes on a surface or object, it must have an EPA Registration Number. EPA-registered antimicrobial products may not make efficacy claims against these pathogens unless the Agency has reviewed data to support the claim and approved the claim on the label.

Yes VitalOxide can be used on a variety of surfaces, please refer to the directions for use.

Yes. VitalOxide can be used to disinfect electronics, such as mobile devices, computer keyboards, telephones, TV remotes, game controllers and more. Please make sure to follow all directions for use as specified on the product label.

No rinsing is required.

Like all other disinfectants, GermPro products will be effective until the area is contaminated again. Most households and facilities will have to be treated several times a day, depending on how often they are used.

Allow surfaces to remain wet for 5 minutes or 10 minutes for virus inactivation (refer to the viruses table for contact times) 10 minutes for bacteria disinfection.

VitalOxide contains no volatile organic compounds (VOCs), and unlike bleach-based disinfectants, it is also odorless, colorless, non-caustic and non-irritating to skin.

For viruses on non-porous surfaces, use undiluted (full strength).
For Bacteria on food prep surfaces, 1 part VO to 9 parts water.
To Deodorize, use undiluted(full strength).
To Sanitize Carpet, 1 part VO to 5 parts water.
Allergen Removal, Spray undiluted (full strength) after 1-minute wipe excess.
For Mold and Mildew, use undiluted (full strength).

Bioesque is made with Thymox® technology, a sustainable botanical formula with maximum cleaning efficiency and strong antibiotics. Thymox is environmentally friendly, non-toxic, non-corrosive, non-flammable and biodegradable. The active ingredient is Thymol, which is a component of natural thyme oil.

It is environmental/hazard-free:

• U.S. EPA-registered
• Botanically-derived active ingredient
• No harmful chemicals
• Non-toxic
• NPE-free
• Non-corrosive
• Non-flammable
• Biodegradable

Kills 99.99% in 30 seconds:
Staphylococcus aureus
Enterobacter aerogenes

Kills 99.99% of viruses in 1 minute:
Swine Influenza A (H1N1)
HIV-1 AIDS Virus
Human Coronavirus
Respiratory Syncytial Virus (RSV)

4 Minute Kill Time:
Norovirus
COVID-19 (SARS-CoV-2)

Kills 99.99% of bacteria in 2 minutes:
Staphylococcus aureus (Staph)
Salmonella enterica (Salmonella)
Pseudomonas aeruginosa (Pseudomonas)
Listeria monocytogenes (Listeria)
Escherichia coli (E. coli)
Escherichia coli (E. coli O157:H7)
Streptococcus suis (Streptococcus)
Vancomycin-Resistant Enterococcus (VRE)
Methicillin-Resistant Staphylococcus aureus (MRSA)
Klebsiella pneumoniae

3-minute kill time:
Mycobacterium Bovis BCG (TB; Tuberculosis)

Kills 99.99% of fungi and molds in 3 minutes:
Trichophyton mentagrophytes (Athlete’s Foot Fungus)
Candida albicans

No. Bioesque is ready to use and requires no dilution. It is also rinse-free, so you don’t have to wipe -- even on surfaces that have contact with food.

You use a sprayer, either mechanical, manual or battery-operated or power-operated. You can also apply it with a fogger – it includes special instructions on how to do so.

Like all other disinfectants, GermPro products will be effective until the area is contaminated again. Most households and facilities will have to be treated several times a day, depending on how often they are used.

Two years opened, three years unopened. There is a sticker on the side and the date is printed on the bottom of the jug.

Yes. Keep in mind that if you are unsure it is always best to test in an inconspicuous area first.

Yes, recommended for use in automotive.